Refund policy

Final Sale

Our products are carefully handcrafted and made with exceptional attention to detail. Due to the nature of our products, all purchases are final. We do not accept returns, exchanges, cancellations, or issue refunds once an order has been placed.

Please review your order carefully before completing your purchase, as orders cannot be modified or canceled after submission. By placing an order with us, you acknowledge and agree that all sales are considered one-time purchases.

Damages and Issues

We kindly ask that you inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the incorrect item, please contact us immediately at loccevita@gmail.com so we can review the issue and assist accordingly.

Non-Returnable Items

All items are non-returnable and non-refundable, including custom designs, personalized orders, sale items, and gift cards. Due to the handcrafted and preserved nature of our products, we are unable to restock or resell returned items.

For any questions or concerns regarding your order, please contact us at Loccevita@gmail.com.